Screen Beaver provides digital products only (SaaS software access, subscriptions, and downloadable desktop builds). We do not ship physical parcels. This policy explains how and when a purchase is delivered after successful payment.
1. What is delivered
- Access to paid features on your Screen Beaver account (web and/or desktop, per plan).
- For Pro: MCP agent capture entitlement, Android USB recording, 4K export without watermark, and full effects / SFX — as listed on Pricing and in the Terms. We do not deliver AI models or AI generation services.
- License / entitlement updates reflected in your account after payment confirmation.
- Download links or in-app prompts for the Windows desktop app when included in your plan.
- Email receipt / invoice for the transaction (sent to the email used at checkout or on your account).
2. Delivery timeline
- Standard delivery: immediately to within 15 minutes after payment succeeds.
- If access is not visible within 24 hours, email [email protected] with your payment ID — we will provision or refund per the Refund Policy.
- No courier, tracking number, or physical shipping address is required.
3. Service area
Digital delivery is available to customers in India and internationally, subject to export controls, sanctions rules, supported payment methods, and our Terms. We do not refuse delivery based on location except where legally required or where payment rails cannot complete.
4. Failed or pending payments
If payment is pending, failed, or reversed, paid features are not delivered (or may be revoked). Complete checkout again or contact support with the payment ID from your receipt.
5. Support
Delivery issues: [email protected]. See Contact and Refunds.
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